FAQ

You can reach the official D-Reserve booking page from the availability page on this site. Final booking, rates, available plans, and availability are confirmed on D-Reserve.

No. This website does not provide a booking form and does not collect personal information or payment information. Final booking steps are completed on D-Reserve.

Yes. D-Reserve is the official booking system currently used for reservations. This website guides you to D-Reserve to complete your booking.

The availability page opens the official D-Reserve calendar rather than embedding it, where you can check real-time availability.

Room rate guides are shown on this website. For date-specific final rates, availability, and currently available stay plans, please check D-Reserve.

Real-time availability is shown on the official D-Reserve calendar. Please use the availability page on this site to open it.

KITAMAE BASE Kaga Hashitate is a nine-room small luxury hotel. You can choose between suites and standard rooms to suit the purpose of your stay.

Room rate guides are shown on this website. Because final rates depend on the date, available plans, and availability, please confirm final details on D-Reserve before booking.

Room sizes, capacities, and bed details are shown on each room page. For any items not listed, or for the latest information, please check D-Reserve or contact us by phone.

Standard room guests can also use the private baths. For usage times, reservation methods, and other details, please contact us by phone or check D-Reserve.

The site introduces dinner-and-breakfast stay options and the special dinner for suite guests. For available plans, eligible rooms, rates, and availability, please check D-Reserve.

Stay dinner and breakfast prices are not shown on this website. For final rates, eligible plans, and dining conditions, please check D-Reserve.

For allergies, dietary restrictions, and children’s meals, please let us know by phone after booking. We will accommodate them as far as possible.

Lunch “Kitamae Cuisine KITAMAE” is available to non-staying guests as well. It is fully reservation-based with 15 seats, and reservations are taken by phone.

Lunch prices are shown. The fish/meat course is 3,500 yen (incl. tax), and the Noto beef course is 5,500 yen (incl. tax). For menu details or hours, please call us.

Lunch and dinner restaurant reservations use the dedicated restaurant line, 0761-71-2657, separate from the stay reservation line. Phone reception is listed as 9:00–11:00 and 14:00–16:00. For stay reservations and inquiries, please call 0761-71-1173.

As a guide, it is about 10 minutes from Komatsu Airport, about 5 minutes from Katayamazu IC, and about 10 minutes from JR Kaga Onsen Station. For other transport guidance and parking, please check D-Reserve or contact us by phone.

A free shuttle is offered for staying guests between Komatsu Airport and Kaga Onsen Station. Shuttle use to nearby sightseeing spots is reservation-only and by consultation (within 15 km, up to seven guests). Please request it by phone after booking.

For parking, please check the latest guidance on D-Reserve or contact us by phone.

For staying with children (availability, pricing, bedding, and meals), please contact us by phone before booking.

In some bunk-bed rooms, an additional mattress may be available. For conditions and pricing, please contact us by phone.

For cancellation and change conditions and payment methods, please check the official D-Reserve booking page.

For check-in and check-out times, please check the official D-Reserve booking page or contact us by phone.

Experience pages introduce Kaga Hashitate, the Sea of Japan, Kitamaebune culture, Kaga Onsen, and local craft as regional context connected to your stay. They are not reservation products operated by the hotel. For reservations and conditions, please refer to each provider’s official information.

For hours, fees, closed days, and reservation requirements of local facilities, please refer to each facility’s official information. We introduce them here as regional context.

The English pages introduce rooms, cuisine, access, and the booking flow for international guests. For English booking support, please contact us.

The English pages clearly introduce access points such as Komatsu Airport, JR Kaga Onsen Station, and Katayamazu IC for international travelers. For detailed travel times or transport options, please contact us.